English Store

Currently we have some limitations on which parts of our website can be bilingual. We would like to apologise for this inconvenience, and encourage you to contact us by email if you have any questions (info@swiste.com). 

Delivery Time

Products we have in stock are dispatched within 3 working days of order confirmation. In the case of payment in advance by bank transfer, we only send the products after the amount has been credited to our account. Products that are not in stock, we will produce and ship within 2-4 weeks from order confirmation. We send the estimated delivery date of the ordered goods by email together with the order confirmation.


We offer the following payment methods:
  • Payment in advance via bank transfer 
    • SWISTE s.r.o.
    • IBAN: SK57 1100 0000 0029 2484 2709
  • Cash on delivery.


Shipping in Slovakia:

  • Slovak Post, parcel to post service  (charged 3 €).
  • Slovak Post, parcel to address service (charged 4 €).
  • Courier, parcel to address service (charged 4 €).

Shipping within Europe:

  • Czech republic: price 8 €
  • Austria, Hungary, Poland: price 8 €
  • Other European countries: price 12 €


You can withdraw from the contract without giving a reason within 14 days after delivery and then return the complete unused goods in original condition. To withdraw from the contract, you can use the form prepared and sent to us by post or email.


Claims and Repairs

We design our products to last as long as possible. We will take the lessons learned from complaints and try to find the best possible solution in the repair.


Complaints Procedure

General Terms and Conditions

Privacy Policy

Care Instructions

We recommend hand-washing all our bag and backpack products, with a moist soft brush, a sponge or a washcloth. For deeper cleaning, use cool running water. Hang dry in a well-ventilated area, avoid direct heat sources. We recommend not to wash, iron, tumble dry, dry clean or bleach.